Help us improve our Help Center. Leave your feedback here.
I'm looking for a specific brand / model?
Are you looking for a specific brand and/or model? Click here.
Our website is updated regularly. The only way to check if an item is available is by keeping an eye on our Release Calendar for the latest launches found on the website.
We also recommend downloading the Foot Locker app so you can check the launches directly on your phone.
You can also visit your nearest Foot Locker
The product I want is out of stock.
It is possible that a certain size or item is not in stock. In that case, we can notify you when your size is available again.
Simply click on ‘Size out of Stock’ - 'Notify me' when available and a pop-up screen will appear where you have the option to enter your e-mail address. Confirm your e-mail address by clicking the 'notify me' button.
When we have the relevant item back in stock in your size, you will automatically receive a notification at the e-mail address you provided. Our Customer Care team will not know if an item is coming back in stock.
When will I be notified that a product is back in stock?
We are not able to let you know when you'll receive a back in stock notification for an item. If you've received a back in stock notification, you'll need to be quick as we cannot guarantee how long the item will be back in stock for.
Should the item go back out of stock again before you've purchased it, you'll need to register again to be notified.
Our Customer Service team will not know if an item is coming back in stock.
Where can I find my size?
Sizes and measurements of items can vary between brands. To find your best fit, find an item you like and click on the size chart. Fill in your details to determine which size will fit you best.
Where can I find information about the products?
On each product page, below the images, you can find details and customer reviews on the material and any sizing information such as whether the style or brand fits true to size.
Are your products authentic?
Foot Locker only stock genuine, authentic items, bought directly from the brands we partner with.
How can I check stock in stores?
As we do not have visibility on our stores' stocks, feel free to visit your nearest Foot Locker
Do you offer sneaker customization?
We do not offer sneaker customization.
Can I pre-order or reserve an item?
It is not possible to pre-order or reserve an item.