In-store

Yes, you can! Just take the item(s) you wish to return to your nearest store along with the order invoice. Our staff will be happy to assist you.

The refund for items returned in  store will be made in cash, unless the original payment was made by credit or debit card. To help avoid any issues, we recommend returning your item(s) during the afternoon hours when there is already enough cash in the store’s register to process your refund.

In-store returns are not possible if the order was placed with Clearpay.

Instagram Competition Terms and Conditions (“T&C”)

By Foot Locker Europe B.V.

1. The Promoter

This Competition is organized by Foot Locker Europe B.V., a limited liability company (“besloten vennootschap”), having its registered office at Ir. D.S. Tuijnmanweg 3-5, 4131 PN Vianen, the Netherlands, registered at the Chamber of Commerce under number 23067735, hereinafter referred to as “Promoter” or “Foot Locker”.

2. Who can participate?

The Competition is open only to legal residents of France. You need to be 16 (sixteen) years or older to participate. Employees of the Promoter and its partners in this Promotion and any of their subsidiaries, agents or any other business involved with the administration of this Promotion, as well as their family members are not eligible to participate.

3. Period of the Competition?

The raffle begins at 9:00 CEST on October 29, 2020 and ends at 23:59 CEST on October 29, 2020 (“Entry Period”). Entries submitted before or after the Entry Period or entries not complete will not be eligible.  Foot Locker BV Reserves the right to change the competition window.

4. How to participate?

You need to have an Instagram account and you must follow @JordanBastille on Instagram, repost the raffle post and use the dedicated hastag shown within the raffle post.  By participating, you indicate your full agreement to these T&C and Promoter’s decisions regarding this Competition, which are final and binding.

5. The Prizes

The Winner of the raffle will be eligible to purchase a pair of sneakers (“Prize”). Once a raffle winner is confirmed, you are eligible to visit our Bastille store to purchase your confirmed sneaker.  In the event of non-availability of the Prize for any reason, the Promoter reserves the right to substitute the Prize with a prize of a similar nature. No cash alternative will be available. The Prize is not transferable. Any additional costs and taxes which may be applicable to Prize or collection of Prize not mentioned in these T&C shall be the responsibility of the Winners. Except in the event of negligence, fault or deliberate acts or omissions on the part of the Promoter or its partners, Foot Locker does not accept any responsibility or liability.

6. The Raffle Winners

On October 30th, 2020, Foot Locker will draw one 200 Winners. The Winner will be decided on a random basis by checking entries that meet the criteria mentioned in points 2, 3 and 4 of these T&C. The decision of the Promoter is final and binding on all entrants. No correspondence will be entered into regarding the selection of the Winners other than with the Winners themselves. The Winners will be notified via Instagram direct message of @Jordanbastille Instagram account the same day or the day after the drawing. The Winners must confirm their acceptance of the Prize within one (1) from the correspondence via Instagram direct message and communicate there size and name. Winners will need to bring in photo I.D. that matches their confirmation direct message.

7. Copyrights

You shall respect copyrights. You cannot submit material that is copyrighted or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from their rightful owner to post the material.

Content cannot include or endorse other brands, trademarks, or commercial establishments. Pornographic or sexually explicit content is not allowed. Foot Locker may withdraw, edit or delete any entry that in the sole judgment of Foot Locker violates these T&C, or which may be offensive, illegal or violates the rights of any person, or in any way brings the submission process or Foot Locker’s brand name into disrepute.

8. Personal data

Your personal data will be used for the purposes of executing the Competition and related online activities, including sending communications to you related to the Competition. The processing of your personal data is necessary for the performance of the contract with you in order to process your participation in the Competition. The failure to provide us the required personal data means that we cannot execute such contract and deliver you the purchased or requested product or service. The Promoter shall only transfer or grant access to your personal data to affiliated companies and/or third parties to the extent that this is necessary for the executing of this Competition. For more information about your personal data, please refer to the privacy policy of the Promoter which can be found at https://www.footlocker-international.com/.

You can exercise your rights by filling out the web form on https://www.footlocker-international.com/privacy/.

9. General Conditions

In the event that the operation, security, or administration of the Competition is impaired in any way, Foot Locker may, in its sole discretion, either: (a) suspend the Competition to address the impairment and then resume the Competition; or (b) award the Prizes at random from among the eligible entries received up to the time of the impairment. Foot Locker reserves the right, in its sole discretion, to disqualify and seek damages from any individual who tampers with the operation of the Competition, violates these T&C, or acts in a disruptive or unsportsmanlike manner.

10. Release and Limitation of Liability

By entering, you agree to release and hold harmless the Promoter, its parents, subsidiaries, affiliates, and advertising and Competition agencies, and each of their respective officers, directors, employees, and agents (collectively, the “Released Parties”) from and against any claim or cause of action arising out of participation in the Competition or receipt or use of any prize, including, but not limited to (a) unauthorized human intervention in the Competition; (b) technical errors related to computers, servers, providers, or telephone or network lines; (c) any errors on the social media platforms that may prevent an individual from participating or receiving direct messages; (d) printing errors; (e) lost, late, postage-due, misdirected, or undeliverable mail; (f) errors in the administration of the Competition or the processing of posts; or (g) injury or damage to persons or property. You further agree that in any cause of action, in no event shall the Released Parties be liable for attorneys’ fees or other legal costs. You waive the right to claim any damages whatsoever, including, but not limited to, punitive, consequential, direct, or indirect damages.

11. Disputes

You agree that any and all disputes, claims and causes of action arising out of, or connected with, the Competition or any Prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the competent court located in Utrecht, the Netherlands. All issues and questions concerning the construction, validity, interpretation, and enforceability of these T&C, your rights and obligations, or the rights and obligations of the Promoter in connection with the Competition, shall be governed by, and construed in accordance with, the laws of the Netherlands. 

12. Miscellaneous

In the event of obvious error in these T&C, illegality, or circumstances beyond the reasonable control of the Promoter which prevent the administration of the Competition, the Promoter reserves the right to amend these T&C or withdraw the Promotion. The Promoter will not be liable for any form of loss or disappointment caused by same. In such circumstances the Promoter will make all reasonable endeavors to advise entrants of any changes or withdrawal.