• Coronavirus (COVID-19)

    As COVID-19 is impacting our business, it might take longer for us to get your product to you. We expect our carriers to become very busy and therefore we can not guarantee our normal shipping timelines. If you are not completely satisfied with your article, you can return the item within 28 day...

  • Popular or limited edition releases

    How can I pre-order a limited item We don’t generally accept pre-orders through our website, but sometimes exceptions may be made for special products or promotions. The best ways to stay in the know, are; subscribe to our Newsletter keep an eye on our social media pages (Instagram, Twit...

  • Availability

    What can I do if my size is not available? If your size is not available, you can use our in-store Sneaker Finder service or check the website regularly for restocks. Sneaker Finder (in-store) If you can't find your product in your favourite store or online, Sneaker Finder is there to help. ...

  • Checkout

    I forgot to use my discount code during my order, what now? Once an order has been placed, we are unable to modify it in any way, but if your order hasn’t been shipped yet we will be happy to try and cancel it for you, so you can place a new order using the promo code.  If the promotional co...