Foot Locker releases new products all the time but occasionally a product is much more popular than others, such as a re-release of a retro range or a limited edition design. During these more popular releases we receive an huge increase in traffic to our website and to our customer care team.
In these instances, it's common that you may have to join a queue at a specific time just to secure your purchase, and even then there is no guarantee that you will be successful as the demand is so high. Some products (particularly some of the Jordan range) are known to sell out in just minutes.
To help manage this traffic and as a way to reward our loyal members, these special releases will only be available to purchase if you are registered on our website prior to the release date (before midnight the day before). You will always have the option to shop with us as a guest, but special releases will only be available if you are a registered member.
You can stay ahead of the game by checking upcoming releases on our release calendar.
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