If our team confirms that your return does not comply with our Returns Policy, the item(s) will be sent back to you via UPS, and no refund will be triggered. In such a case our Customer Care team will get in touch with you and provide the tracking number for the parcel.
Articles in this section
- How to return?
- I have no return label
- I recently returned my order with UPS but I haven’t received my refund yet.
- How long do I have to wait for my refund?
- In case of damaged or faulty items
- I want to return my order, but I’m no longer in the country of delivery. What can I do?
- What happens if my return is not accepted?
- Statutory Right of Withdrawal