That definitely shouldn’t have happened! You can return the item in one of our stores, where our store staff can exchange the order and if needed create another order.
Articles in this section
- Sneaker Finder
- What is your return policy for unworn merchandise bought in store?
- I placed an order with Sneaker Finder and you received an incorrect size/wrong pair!
- I originally purchased my item online then exchanged it in a Foot Locker store. In case of any issues, whom should I contact?
- Can I return an item that was purchased in the USA/Asia Pacific?
- I purchased something in one of your Foot Locker stores and would like to return it. Can I ship it back to the store?
- Can I return an item in a Foot Locker store if it was purchased online?
- I lost my receipt. Can I still return products?
- Tell us about your in-store experience and receive a discount!