Exchanges

Fancy a different colour? Size does not fit as expected? No problem.

You have 28 days from the delivery to exchange items bought online (except if paid with Clearpay) in one of our stores (as long as we have your desired product in stock). If you don’t wish to visit our stores, you can place a new order and send the items back following our Return Policy; we will then issue a refund for your first order. This is because our warehouse is not set up for exchanges: so please remember that if you send the item back via UPS, it will be automatically processed as a return.

In case you have received a defective, damaged or wrong item, we are here to help! Please contact our Customer Care team first.