Can I change my mind on a reward and get my points back? 25 March 2019 07:58 Updated Follow No, this is not possible. When you redeem XPoints for a reward, it's final. Related articles Contact Us I don’t see XPoints I think I should have received. What do I do? I lost my receipt. Can I still return products? Do you offer express shipping or next-day delivery? Comments 0 comments Please sign in to leave a comment.