Can I return an item bought using Clearpay?

Yes, however, please note for refunds where Clearpay was the original payment method, item(s) must be sent back to Foot Locker’s warehouse for the refund to be processed. Please note, refunds for Clearpay will be refunded from Foot Locker to Clearpay. We cannot provide an exchange or cash refund. As soon as the refund is processed it will drop into your Clearpay online account. Have more questions about Clearpay returns? Go to help.clearpay.co.uk.

As refunds cannot be processed in-store where Clearpay was the original payment method, it is not possible to return the item(s) in one of our stores. 

In case you have not received a return shipping label you can do one of the following: 

• Log-in to your account, go to the "Orders" section and select the order you are returning. You will be able to download and print a return label.
• Contact our Customer Service by phone or email: they will be happy to assist you with obtaining a new return label.