FLX

Foot Locker FLX membership is a membership program through which you can earn points (XPoints), and later redeem them for offers, services, events, and much more. It's FREE to become a member and is open to all Foot Locker customers who; live in the UK, France or the Netherlands are aged 16 or...

You can sign up for FLX either online or in the stores in the UK, France and the Netherlands (Foot Locker & Kids Foot Locker). Please note, if you sign up in store, you will need to complete your registration online within 6 months from the date you signed up in store. If you do not complete your...

You can redeem your points for a wide variety of rewards, including digital merchandise, experiences, sweepstake entries, digital rewards, gift cards, and charity donations. Check out current offers here.

You can earn XPoints in three ways, as described below: Make a purchase at any Foot Locker/ Kids Foot Locker store in the UK, France and the Netherlands, and give them your membership number, your email address, or your phone number on your membership account. Make a purchase online at footlocke...

For every Pound/ Euro you spend in a Foot Locker / Kids Foot Locker store in the UK, France and Netherlands or online, you will earn 100 XPoints when identified as a FLX member.

Each month, every FLX member born in that month will receive a birthday sweep via email, for the chance to win prizes. The gift is 1 x free entry into the Birthday sweeps, but be advised that you must be registered with the FLX Reward Center to participate. Your entry does not automatically guar...

XPoints will be added to your FLX account within approximately 3 business days after your purchase or completed activity; however, occasionally it might take up to 30 days.

If you do not make a purchase within 365 days, your XPoints will expire. Only XPoints earned through a purchase count towards the 365 day timeline; XPoints earned in any other way (e.g. profile completion, surveys, etc.) will not count. If you make a purchase, but you decide to return it, the 365...

Log into your FLX account on www.footlocker.co.uk/flx and check out the Rewards Center for available rewards. Follow the instructions to redeem your XPoints for the different types of rewards. 

FLX members can see available rewards in our FLX Rewards Center here.

You can see your points balance in your FLX membership dashboard.

No, this is not possible. When you redeem XPoints for a reward, it's final.

No, that's not possible. You can only get points for purchases that are linked to your FLX account after you've signed up for FLX.

An FLX membership is personal to you and therefore non-transferable. You can collect and redeem FLX XPoints only from your own account. There is a limit of 1 FLX membership per person.

No, it is not possible to use XPoints to purchase a product. XPoints may only be used in the FLX membership online Rewards Center on gift cards or to redeem other rewards.

XPoints earned on an item will be removed from your FLX account when you return this item or cancel an order.

No, FLX membership is different from creating an account with Foot Locker UK, France or Netherlands and signing up to receive the Foot Locker newsletter. You must separately enroll in the FLX membership by opting in on Foot Locker UK, France or Netherlands to become a loyalty member and receive p...

At the moment X points can only be earned when making a purchase at a Foot Locker / Kids Foot Locker store in the UK, France, the Netherlands or online. Stay tuned for updates!

No. Your memberships are separate at this time. Stay tuned for updates.

You have 7 days from the date of your purchase to get XPoints for that purchase added to your account. However, this opportunity is limited to 1 request per calendar year. Please contact Customer Service to receive your XPoints.

Points will normally be added to your FLX account within approximately 3 business days of your purchase or completed activity; however, occasionally it might take up to 30 days. If you believe that you did not receive your points, you must contact the Customer Service via https://help.footlocker....

No, that's not possible unfortunately.

Please contact Customer Service via https://help.footlocker.eu for assistance.

You may unsubscribe from FLX membership marketing emails at any time by updating your communication preferences or by following the instructions in the emails. Note that even if you unsubscribe, you will still receive emails regarding management activities related to your account. If you don’t wa...

Please contact Customer Service via https://help.footlocker.eu/hc/en-gb/requests/new 

Anyone aged 16 years or older can sign up and become a member of FLX, so you too! Although you don’t have to be living in the UK, France or the Netherlands, at this point it is only possible to get points when you make a purchase at a Foot Locker / Kids Foot Locker store in UK, France or the Neth...

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