FLX
Questions and answers regarding FLX membership
- What is FLX membership?
- How do I sign up for FLX membership?
- How do I earn XPoints?
- What can I do with my XPoints?
- How many XPoints do I get for my purchase?
- When do my XPoints show in my account?
- Do my XPoints expire?
- How do I redeem my XPoints for rewards?
- Where can I find available rewards?
- Where can I see how many XPoints I have?
- Can I change my mind on a reward and get my points back?
- Can I get points for purchases I made before I joined?
- Can I share my XPoints?
- Can I use my XPoints to purchase a product in a Foot Locker store or online?
- What happens to my XPoints when I return items or cancel an order?
- I signed up for an account with Foot Locker Netherlands online, and agreed to receive marketing emails. Am I already a member?
- Do I get XPoints when I make a purchase at a Foot Locker store in a country other than the Netherlands (e.g. United Kingdom), or at another Foot Locker brand store?
- I am already a member of FLX membership with Lady Foot Locker in the USA. Does this mean I am automatically a member of FLX for Foot Locker Netherlands?
- At the time of purchase I forgot to tell the store assistant I’m a member of FLX. Can I still get XPoints for that purchase?
- I don’t see XPoints I think I should have received. What do I do?
- If I accidentally created two accounts, can I combine them?
- How do I close my FLX membership account?
- How do I stop getting marketing emails from FLX membership?
- I’m having trouble with my FLX account, what do I do?
- I am on holiday or do not live permanently in the Netherlands. Can I still sign up?
- I would like my FLX membership account and my personally identifiable information associated with the account to be deleted.