FAQs
Frequently Asked Questions
- Print return label
- Online shopping
- Click & Collect
- Return Instructions
- Click & Collect
- EQL Powered Raffle
- Terms and Conditions for FLX Head Starts
- FLX Head Starts
- Terms and Conditions for Call & Collect
- Terms and Conditions for Reservation App
- Releases Information
- Call & Collect for Releases
- Reservation App for Releases
- My Account
- Payments
- Orders
- Delivery
- Schedule a parcel collection
- Checkout
- Returns
- Refunds
- Exchanges
- Complaints
- Discount codes and Gift cards
- Availability
- In-store
- Recruitment
- What is FLX membership?
- Popular or limited edition releases
- Contact Us