• Creating an account

    Creating an account on our website is easy and has a lot of advantages: Fast checkout: save your favourite addresses and never type them again Order status: check your order history and details, track your package, and manage returns Personal details: manage your data, update your email or passw...

  • I didn’t receive an activation link for my account. Can you help?

    No panic! Sometimes email providers filter our automatic emails into the spam or junk folders of your email account. Have a look in these folders to see if you can find our email. If you still can’t activate your account, just get in touch with our Customer Care team who can request a new activat...

  • I made a typo in my email address. How can I access my account?

    What a bummer… For security reasons, we can’t change the email address associated to your Foot Locker account. If you make a mistake, simply create a new account with the correct address, and then activate it with the link we send to your email address. If you placed an order with the wrong email...

  • How to unsubscribe from our newsletter?

    Although we make sure to limit the number and frequency of our newsletters, you can, of course, opt-in or out of them anytime (we’ll still be sad to see you go). Log into your account, enter the “Personal Details” section and select or de-select the “Subscribe to our newsletters” box. You can als...

  • How do I delete my account?

    Oh no! Are you really sure? If you wish to delete your footlocker.eu account, please send an email to our Customer Care team.