Start a Return
Need to return something? Start your return in a few easy steps.
Track Your Order
Check the latest delivery status and view the most recent tracking updates.
Refund Information
Find out when refunds are processed after your return is received.
Order changes or issues
Find answers to common questions about changing or cancelling your order.
Still have a question? Try searching our Help Center first.
Live Chat
Our virtual assistant is available 24/7. Live agents are available during the following hours:
Monday – Friday: 08:00 – 19:30
Saturday – Sunday: 09:00 – 16:30
Send Us a Message
Submit your question and our Customer Care team will get back to you by email.
Call Us
+44 20 3962 1984
Monday – Friday: 09:00 – 17:00
Can't access the form? Email us at service@footlocker.co.uk