To assist you efficiently, please have the following at hand:
- Order numbers (starts with 319 or 310)
- Email address used to place the order
- Name used to place the order
Check your order status here.
For other queries, reach out via:
Our chatbot is available 24/7.
Our customer care team is available:
| Monday-Friday | 09:00-20:30 |
| Saturday-Sunday | 10:00-17:30 |
Do you have a longer question? Submit your request and our customer care agents will get back to you. With this option, you can add photos and attachments to your query.
Our email address is service@footlocker.no
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The European Commission provides an Online Dispute Resolution (ODR) platform for you, in case you want to lodge a complaint. Please be aware that we have no obligation to review or accept such complaint.