How can I return my order?
You can return your order using our Ready Returns portal.
Where can I find a Foot Locker store?
To find a store near you, check our Store Locator.
Where can I use my Foot Locker gift card?
The gift cards can be used only for purchases at a Foot Locker store in all European countries Foot Locker issues gift cards. In Hungary, Poland, Greece, and Czech Republic, the gift cards can only be used for purchases at a Foot Locker store only in the country of issue.
The gift cards cannot be used online.
My item became faulty after use. What can I do?
If your item became faulty after use, please reach out to our Customer Care team through the channels mentioned below.
If you bought an item from a Foot Locker store, please send our Customer Care team pictures of the faulty item and your proof of purchase, such as a receipt or a bank statement.
What will happen to my data?
Data is kept in accordance with the legal retention of your country.
For other queries, reach out via:
Our chatbot is available 24/7.
Our customer care team is available:
| Monday-Friday | 09:00-20:30 |
| Saturday-Sunday | 10:00-17:30 |
Do you have a longer question? Submit your request and our customer care agents will get back to you.
Phone
For assistance with queries regarding Shipping & Delivery, Foot Locker Account, Gift Guide, Foot Locker Stores, Product Information, and Raffles we suggest you use our chatbot or webform.
For security reasons, our customer care team is unable to place orders for you.
Our Customer Care specialists are ready to answer any questions you have.
|
+46 8 557 66 067 |
Monday-Friday 10:00-18:00 |
Our email address is service@footlocker.se
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The European Commission provides an Online Dispute Resolution (ODR) platform for you, in case you want to lodge a complaint. Please be aware that we have no obligation to review or accept such complaint.