Payment methods
How can I pay for my order?
We accept the following payment methods:
- Debit card
- Credit card - Visa, Mastercard, and American Express
- PayPal - Online
- Apple Pay
- Google Pay
Available payment methods may vary between online and in-store purchases.
Please note: If a payment cannot be verified, we may need to cancel your order to keep your account safe.
What is payment authentication (3D Secure)?
3D Secure is an extra security step used by your bank or card provider to confirm it's really you making the purchase. You may be asked to enter a one-time code or approve the payment through your banking app.
If you're unable to complete the verification, contact your bank or card provider directly.
Is my payment information secure?
Yes. Payments are processed securely, and Customer Care does not have access to your full card details.
Depending on your payment method, you may be asked to complete an additional security check before your payment is approved.
When will I be charged for my order?
- Debit card, credit card, Apple Pay and Google Pay: A payment authorisation is placed when you place your order. You are only charged when your items are shipped.
- By PayPal: If you choose to pay via PayPal, you will be redirected directly to PayPal at the end of the ordering process. Payment is taken immediately when you place the order.
How do I pay using PayPal?
Select PayPal at checkout. You will be redirected to the PayPal to log in and approve your payment, then returned to Foot Locker to complete your order.
Payment is taken when you place an order.
How do I pay using Apple Pay?
Select Apple Pay at checkout and follow the instructions on your device to confirm your payment.
Apple Pay must be set up on a compatible device with an eligible card.
How do I pay using Google Pay?
Select Google Pay at checkout and follow the instructions on your device to confirm your payment.
Google Pay must be set up with an eligible card on a compatible device or browser.
Can I use more than one payment method?
Why is my preferred payment method not available?
Some payment methods may not always be available at checkout.
If your preferred option is not displayed, choose another available payment method or try again later.
Payment issues
Why was my payment declined?
A payment may be declined because:
- Your payment details are incorrect.
- There are insufficient funds.
- Your bank or payment provider declined the transaction.
- A security check was not completed successfully.
- There was a temporary issue with the payment service.
Check your details and try again. If the payment continues to be declined, contact your bank or payment provider.
Why do I see two payments for my order?
When you place an order, you may see a temporary payment authorisation on your account. This is not an additional charge.
The actual payment is taken when your order is shipped. The temporary authorisation is released automatically; how quickly it disappears depends on your bank.
Online raffles
How does payment work for online raffles?
If you win a raffle, payment is automatically taken using the payment method you provided when entering. Make sure your payment details are correct and you have sufficient funds available.
If the payment fails, the raffle will select another winner.