We’re upgrading your experience! Just confirm your account to keep earning XPoints, unlocking rewards, and enjoying all your FLX benefits.
Why am I being asked to confirm my account?
We're making improvements to enhance your shopping experience. Confirming your account helps keep your information secure and up to date.
Why do I need to change my password?
- Changing your password regularly helps keep your account secure.
- Use a strong password that isn’t used anywhere else.
I don’t have access to the email address on my account
You’ll need to create a new FLX account.
Please note: your previous XPoints and order history won’t transfer.
I forgot my password
No problem! Click “Forgot Password” on the sign-in page and follow the steps to reset it.
I didn’t receive the confirmation email
- Check your spam or junk folder
- Still missing? Go to the sign-in page and click “Resend email”
The confirmation link expired – what should I do?
Just click “Resend email” on the website or app. Once you get the new link, you'll have a few hours to confirm your email address.