You can return your item in store or by post. Please follow the steps below to ensure your return is processed quickly and correctly.
Return in Store
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Bring your item to any Foot Locker store within 28 days from the delivery date.
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Ensure the item is in its original condition with all tags attached.
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Shoes must be returned with the original shoe box.
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Bring proof of purchase (receipt, invoice, or order confirmation).
Return by Post
How to return by post:
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Log in to Ready Returns.
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Enter your order email address and order number (starts with 319).
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Select the item(s) you wish to return.
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Choose the reason for your return.
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Print the return label and attach it to the outer box (do not attach it to the shoe box).
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Take your parcel to the selected drop-off point. Do not leave it in a locker — the courier cannot collect from lockers.
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Keep your receipt with tracking details until your refund is processed.
Start Your
Return
Return Conditions
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Items must be in original packaging with all tags attached (shoes in original shoe box).
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We cannot accept returns for underwear, swimwear, socks, or similar items.
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Damaged, dirty, wrong-size, or incorrect items must be returned by post.