We know your time is valuable, and we’re here to help. Currently, we’re experiencing a high volume of inquiries, which may mean longer wait times than usual. We appreciate your patience and are working hard to assist you as quickly as possible. Thank you for understanding!
To assist you efficiently, please have the following at hand:
- Order numbers (starts with 319 or 310)
- Email address used to place the order
- Name used to place the order
Check your order status here.
For other queries, reach out via:
Our chatbot is available 24/7.
Our customer care team is available:
| Monday-Friday | 09:00-20:30 |
| Saturday-Sunday | 10:00-17:30 |
Do you have a longer question? Submit your request and our customer care agents will get back to you.
Phone
For assistance with queries regarding Shipping & Delivery, Foot Locker Account, Gift Guide, Foot Locker Stores, Product Information, and Raffles we suggest you use our chatbot or webform.
For security reasons, our customer care team is unable to place orders for you.
Our Customer Care specialists are ready to answer any questions you have.
|
+36 1 955 5776 |
Monday-Friday 10:00-18:00 |
Our email address is service@footlocker.lu
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The European Commission provides an Online Dispute Resolution (ODR) platform for you, in case you want to lodge a complaint. Please be aware that we have no obligation to review or accept such complaint.