Our Combo Deals are a great way to get your favourite sneakers and apparel for less!
This guide answers your questions about how Combo Deals work, how discounts are applied and our returns policy.
What is a Combo deal?
It's a special offer where you buy one eligible item and get a second eligible item at a discount (or even free!).
How does it work?
Simply add two eligible Combo Deal items to your cart. The discount is applied to the lowest-priced item in the Combo Deal.
Can I combine this with other offers?
You can combine a Combo Deal with items that already have a discount (those with a strikethrough price), but not with other promotional codes or cart-wide promotions.
You can, however, have multiple Combo Deals in the same cart (for example, a "buy 1 get 1 free" offer on socks and a similar offer on pants and hoodies).
Can I use my gift cards for a Combo deal?
Yes, you can use gift cards with our Combo Deals.
How is the Combo Deal discount calculated?
The discount is calculated based on the lowest-priced item offered in the Combo Deal. That discount is then split between the two items.
Can I choose any item as the discounted item?
The discounted or free item must also be an eligible Combo Deal item from the same promotion.
Can I combine multiple discounts on one order?
It depends on the type of discounts:
- Combo Deal + Combo Deal: Yes, you can combine multiple Combo Deal discounts in one order
- Combo Deal + FLX Cash: Currently, Combo Deal discounts can only be combined with other Combo Deals.
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Combo Deal + Other promotions: Currently, Combo Deal discounts can only be combined with other Combo Deals.
What happens if I have an unmatched Combo Deal set in my bag (e.g., 2 buy items and 1 get item)?
The discount will be applied to the lowest-priced "Get" item.
Returns and Refunds
What is the return policy for Combo Deal items?
Our standard return policy applies to Combo Deal items, but here are a few important things to keep in mind:
- If you ordered your item online: You can return the item for free using the Ready Returns portal or by returning them to a store*
- If you bought your item in a Foot Locker store: You must return the item to a store. Make sure to take a proof of purchase with you, such as your confirmation email or shipping email.
- All items must be returned within 28 days of the delivery date. If bought in a store, all items must be returned within 28 days of the purchase date.
- We cannot accept returns of underwear, swimwear, socks, or any items that are not suitable for return due to health or hygiene reasons.
- Items must be unworn, unused, and unwashed with all original tags attached and in their original packaging. Shoes must be returned in their original box.
- The refund amount for each item will be adjusted to account for the Combo Deals discount.
For our full return policy, visit our Returns and Refunds page.
*If you choose a different return method than the ones we offer, then you are responsible for the package until it reaches us. Foot Locker is not responsible for any loss or damage that may occur during the return process when using an alternative method.
Is it possible to return items purchased as part of a Combo Deal?
Yes, you can return Combo Deal items for a refund. The refund amount will be adjusted to reflect the discount received.
Can I exchange items purchased as part of a Combo Deal?
While you can return Combo Deal items for a refund, exchanges are currently unavailable for these promotions.
What if I return only one item from a Combo Deal?
The discount is applied equally to both items. If you return one item, you'll be refunded a portion of the original price based on the discount rate.
How are refunds calculated for Combo Deal returns?
When you buy items as part of a Combo Deal, the discount is spread proportionally across each item. This means that if you return one item, your refund will be equal to the original price of that item minus its share of the discount.
Here's how it works:
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Buy 1, Get 1 Free
If you buy two items, one for €30 and one for €20, the €20 discount is spread proportionally across both items.
The €30 item is reduced by €12, and the €20 item is reduced by €8. If you return the €30 item, you'll receive a refund of €18 (€30 - €12).
If you return the €20 item, you'll receive a refund of €12 (€20 - €8) -
Buy 1, Get 1 50% Off
If you buy two items, one for €30 and one for €20, the 50% discount (€10) is split proportionally.
The €30 item is reduced by €6, and the €20 item is reduced by €4. If you return the €30 item, you'll get €24 back (€30 - €6).
If you return the €20 item, you'll get €16 back (€20 - €4).
If I return one item, how much will I be refunded?
Your refund will be calculated in the same way as any other return, with the Combo Deal discount proportionally applied.
Here's how it works:
-
Buy 1, Get 1 Free
If you buy two items, one for €30 and one for €20, the €20 discount is spread proportionally across both items.
The €30 item is reduced by €12, and the €20 item is reduced by €8. If you return the €30 item, you'll receive a refund of €18 (€30 - €12).
If you return the €20 item, you'll receive a refund of €12 (€20 - €8) -
Buy 1, Get 1 50% Off
If you buy two items, one for €30 and one for €20, the 50% discount (€10) is split proportionally.
The €30 item is reduced by €6, and the €20 item is reduced by €4. If you return the €30 item, you'll get €24 back (€30 - €6).
If you return the €20 item, you'll get €16 back (€20 - €4).
Returns by mail:
If you return your items by mail using Ready Returns or a shipping carrier, a return shipping fee may be deducted from your refund.
Can I exchange a Combo Deal item for a different size or color?
We currently don't offer exchanges. If you want a different size or color, you'll need to return the original item and place a new order.
If I return a Combo Deal item, do I need to return both items?
No, you can return a single item from a Combo Deal.
How long do I have to return Combo Deal items?
You have 28 days from the delivery date to return your Combo Deal items.
Are there any restocking fees for Combo Deal returns?
Please see our returns policy for more information.
Discounts
Can I combine a Combo Deal offer with other discounts?
The Combo Deal offer can't be combined with other discounts, including student discounts or other promotional codes.
Can I use a Combo Deal on an item that is already on sale?
Yes, if an item is already on sale, you can still use a Combo Deal on it. The Combo Deal discount will be applied to the sale price.
Is there a limit on how many Combo Deals I can use?
Go ahead and use as many Combo Deals as you can find! There’s no limit on how many you can apply to your order. However, to prevent fraud, we have limits on the total value of your bag.