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Buying gift cards
Where can I buy a Foot Locker gift card?
You can buy physical Foot Locker gift cards at any Foot Locker store in Europe and select third-party retailers.
What types of gift cards are available?
We offer physical gift cards (available in all European Foot Locker and Kids Foot Locker stores). We also sell physical cards at select third-party retailers.
Can I buy a gift card in one country and use it in another?
Physical gift cards purchased anywhere in Europe can be used at any Foot Locker store in Europe. Currently, digital gift cards can only be used in the country where they were purchased.
I want to buy a physical gift card in a store. What payment methods are accepted?
You can use cash, American Express, Apple Pay, Mastercard, Visa or PayPal.
Does a Foot Locker gift card expire?
No, Foot Locker gift cards do not expire.
Are there any fees to use a Foot Locker gift card?
No, there are no fees associated with using our gift cards.
Using your gift card
How do I check my gift card balance?
You can check your gift card balance here.
You can also call the following freephone numbers during business hours. For more information please see our Terms & Conditions, section 21.
| Country | Freephone number |
| Germany | 0800-1800-589 |
| United Kingdom | 0808-234-3293 |
| France | 0800-901-091 |
| Italy | 800-874-335 |
| Spain | 900-931-792 |
| Netherlands | 0800-0220-159 |
How do I use my gift card online to pay for an order?
To use your gift card online, follow these steps:
- Select "Gift Card" as your payment method
- Enter your 16-digit gift card number and 8-digit PIN (you'll receive a PIN with your digital gift card)
- Select "Apply"
How do I use my gift card in a store?
When you're ready to pay, present your gift card at the checkout and one of our Stripers will scan the barcode for you.
Can I combine my gift card along with promo codes and other discounts?
Yes! You can combine your gift card with coupons and discount codes to save even more on your order.
How many gift cards can I use on one order?
You can use up to 5 gift cards per transaction.
Can I buy another gift card with my gift card?
No, you cannot use a gift card to purchase another gift card.
Can I use my gift card to pay for shipping costs?
Yes, you can use your gift card to pay for shipping costs.
What if my purchase total is more than my gift card balance?
You can pay the remaining balance using another payment method, such as cash or a credit/debit card.
Returns and refunds
What happens if I return something I bought with a gift card?
If you return an item purchased with a gift card, you will receive a new gift card with the same value as the returned item. Therefore:
- Making an in-store return? You'll receive a physical gift card.
- Returning an item online? You'll receive a new digital gift card via email.
What if my gift card is lost or stolen?
Sorry, we cannot replace lost or stolen gift cards.
What if my gift card isn't working?
If you're experiencing issues with your gift card, then contact our customer care team for help.