Whether you're purchasing a gift card for someone special, or using one yourself, this guide answers your most common questions about Foot Locker gift cards in Europe.
About Our Gift Cards
You can purchase physical gift cards at any Foot Locker store across Europe. Digital gift cards are available on our European websites where this service is offered.
We offer physical gift cards in all European Foot Locker and Kids Foot Locker stores. Digital gift cards are available on participating European websites.
Visa
Mastercard
American Express
Apple Pay
Online use:
Gift cards can only be used online on the website of the country where they were issued.
For example, a French gift card can only be used on footlocker.fr
It will not work on other Foot Locker country websites.
In‑store use:
You can use your gift card in any physical Foot Locker store across Europe.
Have a French gift card?
Use it online here: footlocker.fr
Using Your Gift Card
It's simple to use your gift card for online purchases:
Select "Gift Card" as your payment method at checkout
Enter your 16-digit gift card number and 8-digit PIN (included with your gift card)
Click "Apply"
Absolutely! You can use your gift card alongside coupons and discount codes to maximize your savings.
No. Promo codes and discount codes cannot be used to purchase gift cards.
Once you have a gift card, you can use it to pay for your order and still apply an eligible promo or discount code to the items in your basket.
You can use up to 5 gift cards for a single transaction.
No, gift cards cannot be used to purchase other gift cards.
Yes, your gift card balance can be applied to shipping costs.
No problem! You can pay the remaining balance using another payment method, such as cash or a credit/debit card.
Gift Card Information
No, our gift cards never expire. Your balance will remain available for use whenever you're ready to make a purchase.
No, there are no fees associated with using our gift cards.
Gift Card Support
You have two easy options:
Check your balance online: Visit our website and enter your gift card number and PIN
Call the toll-free number for your country during business hours:
Country |
Freephone Number |
|---|---|
United Kingdom |
0808-234-3293 |
France |
0800-901-091 |
Italy |
800-874-335 |
Spain |
900-931-792 |
Germany |
0800-1800-589 |
Netherlands |
0800-0220-159 |
Austria |
0800-297-283 |
Belgium |
0800-11193 |
Czech Republic |
800-143918 |
Hungary |
06-800-21557 |
Ireland |
800-677-365 |
Luxembourg |
8002-8611 |
Poland |
00-800-1218738 |
Portugal |
0800-863-394 |
For more information, please refer to our Terms & Conditions, section 21.
When you return an item purchased initially with a gift card, the refund will always be issued as a gift card, not cash or credit to another payment method. Here's how it works:
For store purchases returned in-store: You'll receive a new physical gift card at the time of return
For online purchases returned in-store: You'll receive a new digital gift card sent to your email
For any purchases returned online: You'll receive a new digital gift card sent to your email
In all cases, your new gift card will be loaded with the exact value of the returned items.
Unfortunately, we cannot replace lost or stolen gift cards. Please keep your gift card in a safe place.
If you're experiencing any issues with your gift card, please get in touch with our customer care team.