Offer period: December 11, 2025 (09:00 CET) to December 21, 2025 (23:59 CET).
If you place an order using Express Shipping during the offer period (members pay the express shipping fee), you will receive £10 FLX Cash for your next purchase. FLX Cash will be added to your FLX Wallet on January 20, 2026, and can be used online or in store. The offer applies to one order per member during the stated period. The FAQs and terms below apply only to eligible orders placed within this timeframe.
Yes. Your £10 FLX Cash will be automatically added to your FLX Wallet on January 20, 2026. If you would like an email notification, please make sure you are opted in to FLX marketing emails.
You can use FLX Cash for a one time purchase between January 20 and February 3, 2026 (14 days).
Using FLX Cash online
1. Your FLX Cash will appear in your FLX Wallet on January 20, 2026.
2. At checkout, scroll to Payment Method and select FLX Wallet.
3. Choose the FLX Cash reward you want to apply.
4. The amount will be deducted from your cart subtotal automatically.
Using FLX Cash in store
1. Your FLX Cash will appear in your FLX Wallet on January 20, 2026.
2. At checkout, tell the store associate you want to use FLX Cash.
3. The associate will apply the discount via the POS system.
Please note
• For multi item purchases, FLX Cash will be prorated across items.
• Your cart subtotal must be greater than the FLX Cash amount applied.
FLX Cash will be automatically added to your FLX Wallet on January 20, 2026. If you’ve opted in to FLX marketing emails, you’ll receive an email confirming it’s available. Please note: if not used by February 3, 2026, it will expire and be removed from your wallet.
FLX Cash can only be used once.
FLX Cash is valid from January 20, 2026 (00:00 CET) until February 3, 2026 (23:59 CET).
No.
Yes. FLX Cash can be used online or in store.
Yes, you can return your order in store.
It is not possible to modify an order. You can request cancellation, but please note that a new FLX Cash voucher cannot be issued.
Offer period
• Valid on Express Shipping orders placed between December 11, 2025 (09:00 CET) and December 21, 2025 (23:59 CET).
Eligibility
• Offer is valid for FLX members only.
• Applies to one Express Shipping order per member during the offer period.
• Members must pay the Express Shipping fee to qualify.
Reward details
• Eligible members receive £10 FLX Cash added to their FLX Wallet on January 20, 2026.
• FLX Cash is valid for a single use between January 20 and February 3, 2026.
• If not used by February 3, 2026 (23:59 CET), the FLX Cash expires automatically.
Usage
• FLX Cash can be used online or in store.
• Cart subtotal must be greater than the FLX Cash amount.
• FLX Cash will be prorated across items in a multi-item purchase.
• FLX Cash cannot be reissued or replaced if an order is cancelled or returned.
Additional information
• Modifying an order is not possible.
• Store returns are allowed, subject to the standard return policy.
• Other exclusions or limitations may apply in line with the existing FLX Terms & Conditions.